How was the promise made?
Scotland made its promise following the Independent Care Review, which made clear its current "care system" wasn't working.
Who supports Scotland to keep it?
The Promise Scotland exists to support people and organisations across Scotland to keep the promise.
And who makes sure it's kept?
The Promise Oversight Board check if enough's happening to #KeepThePromise— and holds organisations to account if it isn't.
The Design School connects and supports people who benefit from services, and people who deliver them.
It helps these people work together to create services that work well, by helping them learn principles of service design.
Fiona Duncan’s Keynote Address at the Wealth of Nations 2.0 Conference
25 November 2022
Care Experienced Week: Letter from Fiona Duncan
26 October 2022