How to use The Promise Design Tools
Part of: Promise Design School
Before you begin your first Design School session, we have some information, training and resources which can help you and your team.
They can help you to:
- Understand what service design is, and why it can be useful in keeping the promise.
- Learn about the importance of understanding your problem before attempting to define a solution.
- Check that your team has everything they need to begin a process of service design which keeps co-design at its heart.
Co-Design Readiness Workbook
This resource, adapted from work by the Scottish Council for Service Design, helps your team make sure they have everything they need before beginning the service design process.
A Quick Introduction to Service Design
This short and free online course from The Promise Scotland gives an overview of the basics of Service Design, and why it matters to keeping the promise. It's hosted on the third party website Coassemble, whose privacy policy is here.
What's the Problem?
This short and free course from The Promise Scotland explores why it's better to fully understand the problem your team faces before you try to think of a solution. It's hosted on the third party website Coassemble, whose privacy policy is here.