The Promise Design School
The Promise team ran its first virtual workshop on The Promise Design School on the 26th November 2020. This was just the first step in ensuring those with experience of care are involved in Service Design.
One of the most important findings from the care review was:
- Children, young people and families cannot get the support they need if they are not involved in designing services in the first place.
- Children, young people and families must be part of the decision-making about how services work.
At present the opportunities, for those with experience of care, to collaborate on service design can be limited. These opportunities can also be frustrating if people aren’t supported to make their best contribution. The Promise Team is committed to ensuring those with experience of care are better placed to collaborate with others in the design of services as Scotland strives to #KeepThePromise.
The Promise Design School will offer people with care experience the training and skills to collaborate and design public services.
This will be an initial introductory training opportunity, shaped around tutorials and self-directed learning tasks. Those who complete the introductory training sessions will be asked whether they wish to become ‘Design Champions’ and work in collaboration with others on specific projects and tasks based on service design (but there is no obligation or expectation to do so.)
The Promise Scotland has worked with a range of partners throughout the initial training design process - Scottish Government, The Office of the Chief Design Officer and Health Improvement Scotland were all involved in early testing, and Homestart Scotland worked in partnership for a group of parents to engage in an interactive online consultation workshop. Members of Who Cares? Scotland and a group of young people, connecting through CELCIS, were also part of consultative workshops that contributed to the design process.
This enabled The Promise Scotland team to co-design learning sessions with a small group of Who Cares? Scotland’s members – and in collaboration with the Life Changes Trust’s Champions Boards Network, the first pilot of the Design Champions module for citizens ran this month.
In May 2021 The Promise Scotland team delivered the first Design Champions Learning Opportunity for those responsible for leading change collaboratives who have received direct funding from the Promise Partnership.
If you would like to get involved please send an email to firstname.lastname@example.org, specifying whether you are interested due to your lived experience and desire to support change, or as a member of the workforce.